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Whether you need guidance choosing the perfect accent chair or have a question about your order, we are here to help.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can use that link to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If a piece does not feel right in your space, please refer to our Return Policy page for complete details on how to start the process.
Can I exchange an item for a different style or finish?
We are happy to help with exchanges on eligible products within the return window. Simply contact our team, and we will walk you through the available options for your sofa set, chandelier, or other furnishing.
How do I choose the right size for my space?
Each product listing includes detailed dimensions to help you plan. If you are unsure whether a coffee table or accent chair will fit your room, send us your measurements and we will offer personalized guidance.
What materials are used in your furniture and lighting?
Our curated collections feature a range of thoughtfully selected materials, from solid wood frames and premium upholstery on our sofa sets to quality metal and glass in our chandeliers. Specific material details are listed on each product page.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our team aims to reply to every inquiry within one business day so you are never left waiting.
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Your personal information and payment details are protected with industry-standard encryption at every step.
Thoughtful Design
Owned and operated by Vital Wave Home, every piece in our collection is curated to elevate your living space.
30-Day Returns
If something does not feel right in your home, our return process is straightforward and backed by our return policy.
